Frequently Asked Questions
Everything you need to know about your Premiere Peau journey.
Are Premiere Peau products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and specifically designed to be gentle yet effective on all skin types, including sensitive skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs.
Are your products cruelty-free and vegan?
Absolutely. Premiere Peau is committed to ethical beauty; all our products are 100% vegan and we never test on animals.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Do you offer subscription services?
Yes, you can subscribe to your favorite products and save 15% on every order. You can choose your delivery frequency and cancel at any time.